Problem with educational package


Hi dears …

I have an educational package with 15 students’ seats…

I have generated 15 emails and passwords for each student. But when they enter thier account. they don’t have permission to create a project and generate a zapp code.

I tried to give them permission from my own account. But it seems there is no way for that

I hope any help soon because I have a school workshop on Sunday and need to prepare it

Thanks a lot


Hi sulafahijazi,

Apologies you’re experiencing issues with your account and workspace; for these queries, it’s always best to contact and they’ll be happy to help you.

I’ve been able to respond to your request through and hope to hear from you.