World Tracking Ground Placement

General Discussion
#1

Hi, everyone
I’m a new learner of ZapWorks studio.
I want to make a world Tracking with the 3D model (Web AR).
I have watched some tutorials and i startup with the World Tracking template of ZapWorks studio.
The problem is when I place the 3D model to the ground, it’s not sticking to the ground so I couldn’t rotate my phone to look around the 3D model.
Any ideas please help me.
Thank you!

#2

Hey rithyuser,

Can you tell me which mobile phone you are using.

The phones which do not use arcore and arkit don’t have ground tracking and thus would not be exactly to ground.

Thanks
Ayushya

#3

Hi @rithyuser,
If you are trying to use World Tracking in WebAR, it’s not currently possible in any phone.
The 3D Models won’t stick to the ground.
If you are facing the same issue in the app, your device may not have ARcore or ARkit.

Prodipta

#4

Dear ayushya,
I have tried two types of mobile phone (android and ios).

Thanks
rithyuser

#5

Dear prodipta,
you mean that i need to install ARcore or ARkit to my phone?

Thank
rithyuser

#6

Got it!

Please have a look at all the supported device for ARCore and ARKit here and see if you are using one of these phones.

List of ARCore supported device

List of ARKit supported device

Thanks
Ayushya

2 Likes
#7

Dear ayushya,
Sorry, i don’t understand bout this.

Zap
Zap775×796 63.9 KB

In this picture. Does it mean ARkit unsupported with Iphone6s,Iphone7,Iphone8…but it support with Iphone 6 or Iphone 6 plus?

Thanks
rithyuser

#8

Hey @rithyuser

Actually it’s the other way around.

It’s supported in Iphone 6s and above but not in Iphone 6 and below.

Thanks
Ayushya

#9

I got it @ayushya
But I have tried with my Iphone 7plus already and it still not work.

Are there any solutions to fix this problem?

Thanks
rithyuser

#10

@rithyuser Try installing any other AR app to see if it works like ‘AR Dragon’ from app store.

#11

Yes, you are right
other AR app like ‘AR Dragon’ it work well, the 3D model is stick to the ground.
but i don’t why my Web AR didn’t work.

Thank
rithyuser

#12

Hey @rithyuser

I am so sorry.
I completely missed out the fact that you are trying to do this in Web AR.

Actually,Ground Tracking functionalty doesn’t work in Web AR at all.

Thanks
Ayushya

1 Like
#13

Dear @ayushya

Thanks for your information.

rithyuser