webGL content lost

Hi,
I have created an experience using studio and it works perfectly on the app preview but when i publish it on webAR i get this message - “WebGL content lost. You will need to reload the page.” when i run it on mobile devices but loads properly if i run it on a laptop. Did anyone encounter this and if so what is the solution?

:zap: The Zapworks forum is now closed. Thank you for being a part of the Zappar community, and we look forward to seeing you on Discord.