WebAR Video not working


#21

It work with yours url, but I could change it and not work a put http but it not working, and come back with your url and work.

My url work with the app


#22

I even tested your code with my videos and get the same error. @George I know we need https but is there anything else?

Steve


#23

I Have the same pb here, only local files are working in webAR but ok in Zappar… any help would be welcomed.


#24

Same problem here.
Streamed videos only work on the Zappar App, and not on WebAR.

EDIT : solution was here, thanks to Zappar Support :
Videoplayer not working on WEB AR?


#25

I am a newbie. I have been experiment launch for real, I plan to upgrade to a business plan.

However, I am not seeing it work on iphone 8+ (OS 13). It works great and quick on my S9+ (Android Version 9).

My project along with the examples provided by you Set 2019 with the Iphone 8+ takes a long time to unlock and once it does the videos do not play. My S9+ unlocks quickly and plays all videos without issue including my own project.

I have the .mp4 file in an AWS S3 bucket which is referenced in my project in a group object that is a child of the target image. See image…
Please help…

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