Visualizer not loading...HELP!



I’m new to this community but I’m looking for some help with the Zapworks Studio software. Whenever I start the software, the visualizer, where you see the objects and plain of your project, never seems to load. A message that says “complement failed to load” appears instead, and the display is completely black but for the message. Apparently, I can still work with the software, it just doesn’t show me whatever is happening. If anyone has encountered something like this I would appreciate


Hi @josemaria.moran.espi,

I’d have a look at the steps posted in this thread:

Hopefully you can solve this with one of these solutions.