Video doesn't show in WebAR

[eiffel_depp]

Hi, there! I’m working in Studio and, for some reason, the video I’m trying to add in a videoplayer works fine using the Zappar App, but not with WebAR. The video is hosted in a Wordpress website, what can I do??? Thanks in advance!

[lucalilli]

Hi,
you may find this tread useful

Videoplayer not working on WEB AR?

Hi there! Has anybody tried using video player subsymbol on WEB AR experience? In zappar app working, but on web there is just black rectangle? Anybody? Thankyou! Nejc, Etiketa Interactive

Luca

[eiffel_depp]

Thanks!!! Very helpful