I’m new to Zappar, and have a couple questions about the tracking image.
When I uploaded my tracking image, it gave me a warning that no Zapcode was found, even though there was one. The Zapcode is just under one cm in diameter, which is much larger than the 7mm minimum suggested. Does it matter that I set the (interior) colour of the Zapcode to be the same as the background its on? Here is a screenshot of a portion of the tracking image (it’s a poster), showing where the Zapcode is located.
While working in the Designer editor, I happened to notice that where you click to edit the tracking image, instead of showing a portion of my tracking image it had an error icon and said there was an error with the tracking image and when I clicked on it, it made me re-upload it. I did, and it seemed fine for a bit, but then it happened again and I had to re-upload once again. Is this a bug? Or am I doing something wrong to cause this?