Studio Video Help

I’ve created a multi-video experience through studio. Each video or “scene” is its own symbol brought into the main project. Both videos are mp4s and hosted in the symbol instead of linked to a URL. When viewers first zap the zapcode the video “scenes” are non visible. Once they click a certain button, they become visible. The issue I’m having is that the videos, though marked not visible, are already playing before viewers push the button to make them appear. Can you shed any light on how to make them start from the beginning when the pointerdown script is fired?

Thanks in advance.

Hello Molly,

As we received your request through support as well, we’ve replied there.

Thank you,
Margaux