Problems rendering 3d objects in ios


#1

We have a problem rendering 3D models on IOS devices that are based on the Universal AR SDK for Unity. When using ZapparCameraBackground the models are broken, with a defective rendering. The devices used for the test run the latest version of IOS (14) and the previous IOS version 12, and we are using the latest version of the zappar Universal AR SDK. For us, this problem is critical and transversal to all the 3D models we tested.
In android everything works ok!
Can somebody help us on this?


#2

Hi @joaquim!

I believe we’ve been in touch via our support channel concerning this but I wanted to make it transparent here that we are indeed investigating this issue.

Thanks so much for sharing,

Have a lovely day,
Francesca :blush: