Problem with potrait video in landscape mode

General Discussion
#1

Hi,

I’ve uploaded a potrait sized video in Zapworks designer. When I view in landscape mode using mobile app, the video stretch out and it doesn’t look nice. This problem only occur in android. Can someone help me on this?

Below is the screenshot:

Android-Part2
Android-Part2720×1280 162 KB

Regards,
Fadzil

#2

Hi Fadzil,

Sorry you’re experiencing this issue; could you please contact us at support@zappar.com so we’ll be able to help you?

Hope to hear from you,
Bob