Problem unlocking zap code

Hi,

I’m having trouble opening the temp zap codes. I scan the temp zapcode to unlock the AR experience and the unlock gets jammed? I have opened and tested this zap several times and this has only just begun happening? Any ideas?

Hi Joylon,

Could you take a screenshot using your phone of where the unlock gets jammed?

It’s potentially an issue with an error in code not allowing the experience to unlock.

Mark

Hey sorry for the delay, I think it was just my internet connection, as the problem hasn’t happened since.

No worries, glad it’s working now :slight_smile: