Partial Texture Issue

[janlucvd]

My model looks like a complete globe in FBX Review. When I upload it to Zapworks Studio, it looks like this with parts of the texture missing:

How do I correct this issue? Thanks! Sorry Forum wouldn’t allow me to post to known issues or add more than 1 image.

[janlucvd]

Here’s the FBX Review correct image.

[George]

Hi @janlucvd,

I’d recommend having a look at our 3D model documentation, more importantly - Exporting, Importing and Supported Formats and Requirements.

If this model is still not importing correctly, then please send it to support@zappar.com where we can take a further look.

Thanks.

George