Not uploading audio file


Hi, i’m trying to upload an audio file, but it returns me the error “reload page”.
any help?



I’m having same prob. I tried MP3 and OGG both and got same message every time. Hope we can get a resolution soon even if it’s something I’m doing wrong.


Hi guys,

Just letting you know that we’re looking in to this issue at the moment and will be working to resolve this when we can.

In the meantime, a workaround is to upload a blank video with an audio file as the audio track, then upload that video to ZapWorks and hide it behind an object.

Sorry for the inconvenience, but I’ll get back to you guys once I have an update.

All the best,


Hi guys,

​Just letting you know that we’ve been able to resolve your issue which does not allow you to upload sound objects to Designer.

Feel free to upload a sound object to Designer :slight_smile:

Hope this helps,


Not working in my case. I tried with varios export varibles on .ogg format and always prompt:
"This file is invalid or unsupported.