New account cant buy seats

General Discussion
#1

I created a new business account today after playing around with a trial account on my personal email for a month. After trying to create a new project on my business account, it keeps telling me that “you don’t have an active seat on this workplace” .I have input my billing information and tried everything I could do to upgrade my plan, but when I try its always just a “Start Free Trial”. Just looking for some help to get this going so I can start working on some stuff ASAP.

Thanks for any response in advance!

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#2

Because its Friday and zappar guys are in London I would just do the demo for the weekend and email them for Monday at support@zappar.com

Steve

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#3

Hi there,

Just letting you know that I’ve enabled your workspace and have given your email address a 30-day free trial on ZapWorks, which expires on January 17th, 2020.

Hope this helps, and if you have any more workspace/ account issues, please contact us at support@zappar.com (thanks Steve).

Best,
Bob

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#4

Hi Bob, i have the same problem, can you help please?

#5

Hi Abdullah,

If you send an email to support@zappar.com then I will be able to help you out with this one.

Thanks,
Adam