My publish button doesn't seem to do anything


#1

I’m attempting to test a concept that I’m working on in ZapWorks Studio.

When I click the publish button I see an uploading package status bar and then a publishing project status bar, that closes automatically and I’m back at my regular studio work space.

When I look in my ZapWorks account all my test projects still say Unpublished and have no publish history, when I attempt to scan my QR code I get a message that says Unable To Connect.

I’ve signed out of ZapWorks Studio a few times and reconnected, but I’m not seeing any evidence of the project publishing anywhere.


#2

Hi @michael,

It sounds like you might not have an active subscription on your workspace. Can you please get in contact with us at support@zappar.com from the email address linked to your ZapWorks workspace? We can double check this for you.

Thanks.

George


#3

Thanks George! I think you’re right, I’ve sent an email to to support to chase down the issue. Thanks!