Jerky video


Hello, we are using a small video that is uploaded and dropped on the poster in Designer and when playing the video on the phone it doesnt sync with the sound and is jerky. Any suggestions?


Does the tracking image make any difference to the replay quality of the video?


If it’s jumping around a lot it could be your tracking image.
They also just fixed video quality for Designer. You may want to reload the video to see if it helps.