Internet Connection Error

Studio
#1

Hi,

When I select Preview in ZapWorks Studio I receive the attached error message that suggests I check my internet connection. I assume my corporate firewall is blocking ZapWorks Studio. Can someone let me know what is being blocked.

Regards,
Matt

#2

Hi Matt,

We’re happy to supply a list of URLs to whitelist via email. Either let us know the email address you’d like to be contacted on here or email us at support@zappar.com :slight_smile:

Mark

#3

Hi Mark,

Please send the URL’s to the email address attached this account.

Regards,
Matt

#4

Hi im having the exact same issue. Can you please email me the whitelist? please send to email address attached to this account

#5

I’ve sent an email over with the URLs :slight_smile:

Thanks,
Mark

#6

hello,
I am having the same issue. Even if i turn my firewalls off. what do i do?

#7

Hi there,

Could you please contact us at support@zappar.com or let us know here the email address you’d like to be contacted on? We will then send you an email with the URLs to whitelist.

Thanks :slight_smile:
Margaux