Import issue

Hi, I wonder if anyone can advise…I have downloaded a .gltf file from Sketchfab but when I import it into Studio the creature’s eyes appear separate from the rest of the model. I have contacted the developer and Sketchfab who have confirmed there is no issue with the model itself and suggests it may an issue with Zapworks when I am importing. It’s very odd. I can share ZPP if that helps. TIA

Hi with some models i had to open the file in Blender and to re export it…
Luca