Imbedded video no audio on iphone

[larnell32724]

there is no audio playing on an imbedded video when using an iphone does anyone have a solution

[Francesca]

Hi @larnell32724,

This question looks like it may have been answered in the following threads:

Videoplayer not working on WEB AR?

Yes indeed that looks like a CORS issue. For videos that are rendered directly into scene (i.e. using the subsymbol) browsers require that the CORS headers be present.

[SOLVED] Audio Not Working in Published Web AR (iOS Only)

Please feel free to get in touch with the support team at support@zappar.com. If you let us know the project URL (taken from my.zap.works), we can test adding a query string to the QR code URL to allow multiple videos audio to play when launched on iOS devices in the web.

Please also make sure that you use the documentation to see supported video and audio formats.

Here’s the documentation for Studio as an example!

Have a great day!
Francesca