I have a couple PNG images as part of a tracked-image experience. Everything works as expected except when the user-facing camera is active. In that case, the images (which are children of the .ZPT object) disappear. Bizarre!!! The 3D model remains visible, and tracking seems fine.
Anyone have any ideas why that would be?
There’s definitely something strange going on here! Either I’m missing something obvious, or this is a pretty big deal. It’s not specific to PNG images. I also tried a JPG image, and the same thing happens. It seems any image that is the child of a tracked image (.ZPT object) doesn’t render when the user-facing (selfie) camera is active.
Again, the experience works as expected when pointing the back-facing camera at the tracked image; but simply switching to the user-facing camera (and turning the device around as if for a selfie) causes all child images of the tracked image to disappear! What the…
Anyone else ever encountered this or have any thoughts on what the issue might be?