High video compression in Designer


#1

Hi all,

As some of you may have noticed, for a short period of time videos uploaded to Designer were compressed more than usual which has caused a drop in video quality. However, we’ve rolled out an update which resolves this issue. Videos that are uploaded to Designer should now display with better quality :slight_smile:

Note that videos you upload to Designer are automatically zapified, meaning that videos are converted to a format suitable for the Zappar App. It also compresses your videos to reduce the size of your experience upon download. If you’d like greater control over compression, be sure to use Studio.

Sorry for the inconvenience this has caused; please let us know if you still have issues and we’ll be happy to help!

All the best,
Bob


Low quality video on playback