Circle Mask Error

frank.glennon · February 10, 2020, 5:23pm

Any reason why this should happen - Created a circle mask and dragged it onto the stage. Error when I go to publish, it tells me that the mask doesn’t exist?

frank.glennon · February 10, 2020, 5:30pm

Just reopened the file and now it does publish! Strange.

Is similar to the error of last week?

frank.glennon · February 10, 2020, 5:35pm

Nope… back again. Can’t publish again… same error!

George · February 11, 2020, 12:26pm

Hi @frank.glennon,

This is strange. Do you mind sending the ZPP to support@zappar.com?

George

frank.glennon · February 11, 2020, 12:47pm

Hello George,

I managed to resolve this this morning by simply deleting the mask I had in place from both the root and the media library and import it again.

Thanks

Simon