Can't see my 3d model after importing in the scene


#1

Hi,
I try to make an AR experience with studio, i started from “3d model on tracking image” template, as indicated i delete the 3d model and replace with my own model, but can’t see it! What’s wrong?
Thks for help


#2

Hi @eyesight3d,

I’d recommend having a look at our 3D model documentation, more importantly - Exporting, Importing and Supported Formats and Requirements.

Have you tried importing the 3D model into the Media Library?

Feel free to send over the model file in question and we can import it on our end to check if it’s a supported model format.

George


#3

Per @George’s post you didn’t load the fbx model right.
It should show up in the bottom under Symbol Definitions if it was loaded right.

Steve