"Can't load plugin" error


#1

Hello!

There’s an error after loading Studio. Screenshot: http://prntscr.com/lj8474
Can anyone help me with this?

Win 10.


#2

Hey @el.sevastyanov,

This error is usually caused by an antivirus/firewall software on the system blocking a plugin in Studio from running. Could you please try temporarily disabling these, or adding Studio to your whitelist, on your PC and try re-opening ZapWorks Studio?

Let me know if you still have issues :slight_smile:

All the best,
Seb


#3

Hello @el.sevastyanov,

I had the same problem. Hope you find a way to repair this because since this happend I couldn’t indentify the problem or even solute it. I’ll be watching this post if you solute it, tell us please :smiley:

att, Higão.


#4

Thank you for answer, but it didn’t work for me ) firewall/av disabled completely, but something still blocks this plug-in. On another PC everythin is fine, even while firewall is ON.


#5

@Seb This same problem here. I’ve added everything to white list it didn’t work so i’ve turned off Windows Firewall and Avast. Still this error occures. Please fix it


#6

Hi @michalsalajart and @el.sevastyanov,

It seems as though something is blocking the Studio plugin from running.

Would it be possible for you both to send the specifications of the PC/Mac you are using to support@zappar.com?

This will help us try to replicate the problem and find a solution.

Look forward to trying to get to the bottom of this for you! :slight_smile:

George