Can't connect to Sketchfab


#1

Hello all,

I’m trying to import from SketchFab.
I put my mail and my password but I can’t connect to Sketchfab with my account.
I’m trying to sign in to your Sketchfab account via ‘Google’account via ‘Google’ but I have the same problem.
And same problem with login facebook

Do you have a solution ?


#2

Hi @dandrimont.p,

Thanks for reporting this.

We are aware of this issue and are working on a fix. In the meantime, we’d recommend logging into SketchFab online and downloading the model from the website. Then uploading it following the importing steps found here - https://docs.zap.works/studio/3d-models/importing-from-sketchfab/

I’ll let you know when the update for Studio is ready and the fix is live.

George