Can you customize the unlocking screen?


I was wondering if it’s possible to modify the “unlocking screen” right after you hit launch on the Zappar website? WebXR isn’t intuitive yet to the normal person, so adding some instructions during the time they have to wait to unlock would help the user journey significantly.


Hi there,

Thanks for the feedback; I’ve put this suggestion forward to our team and will get back to you once we have an update on this.

Alternatively if you would like to personalise your own instructions with your own WebAR splash screen and your own branding, you’ll be able to purchase this as an add-on to your existing subscription. If you’re interested, please get in touch with

All the best,