3D objects appear black when published

Studio
#1

Hello,

I am new to Zapworks and I have a problem when publishing my project.

The 3D objects appear fine with their textures when I am editing in Zapworks studio …

… but when I publish the project, two of my 3D models appear completely black with no texture.
Light is already added to the project so it’s not the issue.

zappar webar view.PNG
zappar webar view.PNG1170×2532 297 KB

I need help, and would be really grateful if anyone had a solution for this issue.

Thank you !

#2

Add a light ! - 3d objects with standard lighting materials are black till the light hits em. Or choose unlit in the model’s properties.

#3

Note: Be careful with “Unlit materiel” option if you use gltf model because there is an old bug that lead to a crash : Embedded texture crashes app if unlit material is used