3D Models imported from C4D to Studio not working, but work fine in Designer

[teddygage]

When I exported a model from C4D to Zappar Designer it worked fine, materials and everything. When I import the same model in GLB, gltf, or FBX from Cinema to Zappar Studio, it comes in completely broken or won’t import at all. What version FBX etc should I be using so it’s most compatible?

[Francesca]

Hi @teddygage,

Welcome to the ZapWorks Forum!

You may find this thread helpful:

@kalanperkins

After much trial and error (over 90 attempts with different configurations, settings, and conversions), and with the amazing insight assistance of Francesca at Zappar, I was able to export a 3D model and import into Zapworks Studio for my company.

This is the process that I used for exporting as fbx:

Have a great day!
Francesca