3D Model is not fixed on the floor


Hi, I have a World Tracking project with a 3D model and when I place it on the floor it’s not fixed. When I test the same on the Zappar App the model it’s fixed and I can see the model in 3D but when I publish it and test it on webAR the model didn’t get fixed as if I move to the model the model moves too.

I need urgent help with this, I need to deliver a Project and this is not working.



Hi @ulises.ortiz,

Full world tracking is not yet supported in the web, hence the problems you are running into. We have a version of world tracking that works on the web, known as instant world tracking. This allows for content to be placed in front of the user device without any specific trackers / images in view. You can find out more information about that here -

Let me know if you have any questions.



Is there a way to add an instant tracking as a symbol in studio? or to export the project from studio to run it on an independent web page to manage the instant tracking?

Thanks for your support


Hi @ulises.ortiz!

You absolutely can try an example project by going to this thread which is a supplement to the original post:

Here, you should be able to find a .ZPP example to import into Studio. Please note - as per the original post’s instructions, you’ll have to go to https://beta.zappar.app/ before you scan any triggers, as Instant Tracking is currently in beta form!

Have a great day!
Francesca :blush: