Project creation error


#1

I am unable to create a new project. When I try I get stuck at the project naming screen. Even with valid text in the project name field the warning “you must enter a name” remains and the “create” button remains locked out.


Even if I press “Enter” on my keybaord to bypass the “Create” button, I see an error message screen that should list the error name or number but nothing is populated in the field.


#2

Hi there,

Could you please email support@zappar.com with the following information:

  • Full system specifications (CPU, RAM etc.)
  • Account usernames on the system (‘Admin’, ‘Lucas’ etc.)
  • Steps taken before the error appeared
  • Any error messages/codes/logs which appear

We’ll be able to take a closer look at the issue and reply to you through that channel.

Thanks,
Seb