New user. Plz help. Unable to preview 3d object

Hello, I am using Zappar studio for the first time. For some reason I am unable to preview my project prior to publishing. I have imported the 3D POD file of the Spray Can provided on the site. Imported fine with material. When I click the preview button, the Zap code is generated ok. I am unable to see the object using my mobile phone with the zappar software after is scans and seems to download the file.

Thanks in advance.

Hi There,

You need to make sure to drag the 3D subsymbol into the Hierarchy of the parent symbol in order to display it.

This is covered in the following article - https://docs.zap.works/studio/3d-models/importing-3d-models/

Hope this helps :slight_smile:

Mark

Thank you Mark. Talk about “Right in front of your face!”

I need caffeine. Thanks again.